I bought this laptop from a local Sony store 20 months ago for about $700. Sony was a good brand when I made this purchase. However I hesitate to purchase any Sony product after the bad experience.I used the computer about 5 hours a day. Good part is that this computer is fairly fast, as long as you take good care of it. And the battery is still good today. However, the following problems caused the low rating:
1. The surface is made of very low quality plastic. You can scratch it using your T-shirt (and I mean it).
2. The video card is not compatible with the system. It even tells you so when you check the device manager.
3. The touch pad started to fail frequently after 10 month (and I use a mouse 90% of time).
4. The fan started to fail (and cause the fail of system) frequently after 11 month.
5. The microphone broke down after 11 month (and I use it about 1 hour every month).
The customer service was all right when I asked them to change the touch pad and fan. However, when the third problem showed up (the computer was still under warranty then), they refused to get it fixed for free anymore. What's worse, now both the fan and touch pad started to fail again with exactly the same symptom. I am pretty much convinced that those components were designed to last for only one year. And they won't only be installed on this particular model.
I won't give things up unless they are absolutely unbearable. But writing this review is the last thing I do with this computer.
I work with an HP and with this VAIO, that was supposed to be a "home laptop".
It works "fine"...but Sony is not good designing laptops at all. Things that should
be very well known for any laptop designer, like the touchpad annoing interference when you type wore left in
second place... in an hp you can find very quick ways to disable it, for instance, but in vaio you
have to find through google..than find it in your computer.... but if you need to open an very
heavy and bad designed picture browser, you find it right on a button.... Ok it`s just one example...but there
are many others....little details (in mine, when i hibernate it, when it restarts it came back like if it have crashed...
Sony online team just asked me install a new service pack.....and it kept not working...
Looks like they gave the design task to a designer who never really worked with a good laptop...
Sorry about that...if you find it to be very, very cheap. Go arread. It`s better than nothing...but
otherwise, go to a lenovo or an hp...
Regards,
PedroI love this laptop. It's fast, durable and still feels like a new laptop after almost a year of ownership. I say this because after owning an Acer Aspire laptop for a year, it felt so outdated and slow that I had to upgrade.
The keyboard is great and so is the touchpad; except, that the tiny bumps on the touchpad have a flat stop in the middle now.
The screen is nice a clear as well as very bright. Wifi on this is better than most laptops as I can get WIFI from 5th floor in a old concrete building in Chicago! (My n320 netbook can barely see the signal and I get 4 bars with this SONY)
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