Dell Studio 15 Laptop

This is the Dell Studio 15 inch laptop (Green Colored Case). I think this a great lap top and it gets the job done. I kept reading all the negative reviews and i have no idea why there's so much bad press. I have never once called customer service and i ordered my laptop at Dell directly through their website. I have no reason to contact customer service and i never experienced any problems at all with any of my Dell products. I get so baffled when i read all these negative reviews. My Dell products which i have had for years including a Dell desktop and a recently purchased new netbooks have never been a problem. The desk top i have is more than 6 years old and I never have any problems. It runs great. It can definitely benefit from an upgrade in some areas.

The Studio line is Dell's midrange laptops. The Inspiron being there low end range for consumers that just need a standard laptop. The Dell Studio laptop is completely plastic and it's a bit on the heavy side in my opinion. Maybe because i am so use to my light weight Dell 10 min netbook that i have been spoiled. This is a good lap top. However, i think the flaw in Dell is that their products can get very pricey very quickly. Especially when you are adding in high end features like 6GB RAM rather than 3GB RAM or 2.99GHZ instead of 2.33GHZ etc. You can get the same thing at HP for probably around a hundred dollars less and their quality feels a bit more refined, polished, and sturdy. That being said if you check Dell's website they do have deals going on all the time especially on holidays. But for some reason the price never seems as low as it should be. If you check periodically you will find yourself a deal. I go to that website religiously and build the exact same laptop that I have and it always comes up to more money. I got mine on a special promo.

I really regret getting the green covered case. I didn't realize how bright it would be and once i opened it out of the box I really wish i purchased the Dark Blue or Dark Purple colored case. It's really way too bright. I like the personalization options of the different colors, but i really do regret getting this bright Caribbean green color. My laptop also includes the backlit keyboard which is great for typing in the dark. It also has touch sensitive controls towards the top of the keyboard near the speakers and i think that's a great plus. The DVD is also an optical drive, so there is no door that slides out for you to pop in your DVD. It's like a Playstation 3 slot. You slide the DVDs in & out.

Pros:

15 inch screen

Optical DVD slot

4GB RAM

750 GB Memory

2.66GHZ

Backlit keyboard

4 UBS slots

HDMI outport

Sleak shiek design

Different colored cases

Wi-Fi

Webcam

Cons:

Windows Vista (Super Whack)

A bit pricey in my opinion (That's Dell for you)

A bit on the heavy side

If you're thinking about buying a Dell laptop (or any laptop), this isn't the laptop you're looking for. The Dell Studio 1558 might run perfectly the first few months you own it, but it becomes a miserable experience after that.

Here are just a few of the things my Studio 1558 (running Windows 7) has done in the past year or so that I've had it (and still does), just to prove my point:

The hard drive that came with the Studio crashed and had to be replaced.

The Studio constantly crashes from heat. (For a while, I had to restore my system every time this happened.)

The fan is running nonstop.

A technologically gifted friend of mine put a disk in and had to pry my computer open because the disk wouldn't eject AT ALL.

Dell Support was supposed to

I've bought laptops from Dell before. In fact, my previous laptop was a Dell Studio 1721, and I loved it. But because of my experience with the Studio, I'm beginning to doubt that.

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Dell has a serious flaw in the design of this and their newer laptops/notebooks. They are making computers thinner and lighter which ends up restricting the airflow. This causes internal parts to overheat. The typical result in my computer is that the graphics card will overheat and cause the system to lock up.

I have this Dell Studio 15" with factory upgraded ram and other goodies totaling about $1000 investment. Since the new box arrived at my door a year ago, it has continually crashed and locked-up. Dell support has tried everything under the sun, short of giving me a new computer. This includes sending techs to my house and replacing internal parts like the graphics card, motherboard, etc. Alas, nothing changes. The fan always runs at full throttle within moments of start-up. If I try to watch a video or even if a web-page has anything using flash, immediately graphics card failure occurs resulting an over-sized cursor and a total system lock-up. My only option is to do a hard system shutdown. Disabling flash or other scripts only delays the inevitable.

I have owned several Dells in the past and WAS a huge fan of Dell; however, this experience has left me very frustrated and disappointed. One tech advised me to purchase a Toshiba as they are not having this issue because their laptops are still a little bulkier providing better airflow.

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We bought two Dell laptops this year: a Studio and a Latitude, both with Windows 7. The poor NVDIA displays constantly go black and have to "recover." The skittish keyboards send key taps flying all over the text that you are entering. Function keys are muddled up with hardware commands, so keyboard commands in Microsoft applications are unaccessible. The psychotic mousepad runs up and down documents with no control. Worst of all these Chinese laptops constantly lock up and require rebooting. Dell support said, "Oh, you've installed some bad software!" We hadn't installed anything. Stay clear! We're stuck with junk!

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Bought one for me and one for my daughter over two years ago. She uses here Studio-15 in college. Our lap tops came with Vista and that was a headache unto itself. Cannot blamed Dell for that, Microsoft wins the prize on the failures of Vista. Changed to Windows7 and did not encounter any problems since. The lap top is good, works fine, and has not had any problems.

My issue is with Dell tech support. I have to contend with foreign accents, some are clear but many are not and occasionally I get some accents that are so terrible, I have to hang up and redial. When I describe my problem, I can hear them flipping through the solution sheets to read down a script. If you ask a question off script, they are really lost in a fog. When the good old American technician was at the helm, they would whip you through the solution so fast and it was spot on. The guys and gals knew their stuff. The adage is true; you get what you pay for. Dell pay for cheap overseas tech support and their tech support is worst than 3rd graders.

Back to the topic, the studio 15 is a fine piece of equipment which was complimented by my daughter's college tech support at UNC Charlotte. Just remember, when you buy a computer you are also buying the tech support and Dell's tech support has become awful. It has cause me to reconsider buying another Dell lap top because when I call for assistance, it is what I expect. Not to battle through language barriers, knowledge deficiency, default ignorance, and customers to blame rather than the technician providing me with a solution(s).