Samsung RF711-S01 17.3-Inch Laptop (Brilliant Black)

Very happy with this laptop. Great specs for the price. Plays Portal 2 and Arkham Asylum on High at max resolution without any hiccups. It hardly makes any noise. Vents are ideally positioned so it never gets hot. Beautiful display. Nice keyboard. Only complaint is that the shipping was slow.

No complaints with this laptop after several weeks of use! Starcraft 2 runs great, 900P screen is crisp. Plenty of other perks... would buy again.

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The touchpad is going to make you wish you had a mouse. Its annoying for copy and pasting. Its also not centered relative to the laptop itself, but offset to the left. I've maxed out the sensitivity for it and it still needs more.

The wireless has software AND a button which only work together the first time after booting. So if you turn off the wireless and want to turn it on... you may have to Reboot. Plus they decided to make it more insecure by allowing it to default to on while booting... and even turning itself back on if powering off. Its annoying to push the little wireless button and nothing happens, or using the software and getting a connection error, requiring a reboot. (goodluck trying to find the actual wireless software exe file)

At this point I'm feeling I just need to uninstall their poor attempt with Win7 and put my own system onto it, assuming its not going to depend on their garbage software.

And why on earth couldnt they just make a pdf of their manual instead of some exe file which is overkill and fairly useless if you've been around computers for a few years?

PowerDVD software still hickups playing back bluray even with 8GB of memory installed.

Speakers give a hollow sounding playback.

I'm glad I only paid 740 for this.. I bought Samsung because I have a Samsung monitor thats lasted over 6 years and is user friendly. I guess it didnt translate to laptops.

Maybe my review will improve if the clean install improves performance and cuts some of the annoyance...

Update: Re-installing a clean Win7 Ultimate sure made it better. Even the touchpad works better.

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We purchased the 17.3 inch model NP-RF711 about six month ago. We loved the screen and performance about this Samsung but the battery life was only 3 hours normal use. Still, we were mostly using it home so 3 hours was enough. But, that was just a beginning! Few month later it went down drastically and now its literally ten minutes! So, we contacted Samsung about this issue and after they verified everything they told us to ship it to them by UPS and wait approximately two weeks for them first to test it. Now, we had a Sony laptop being warranty serviced before and they never expected us to give out our laptop for at least a two weeks in order for them to first test it. I offered their Customer Service rep. Jessica to take it to a Samsung Service Center which I know they have in the area but they only give you one option mail it and wait! Their Rep was unprofessional and unfortunately very ignorant. You would get more help from automated answering machine probably than from their Service team. I hope this will warn some of you considering buying Samsung laptop. Don't buy it unless you confident you wont have to ever call their Service Department! Save your money and buy something else, not worth it.

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