I bought a T430s which was delivered early November. Order and delivery went smoothly. But before you buy this (or any other Lenovo product), there are a couple of things you will benefit from understanding.1. the 64 bit Windows operating system (either Win 7 or Win 8) will not allow you to use older programs which worked fine with Windows XP. Lenovo offers something called "XP Mode" which is supposed to allow older programs to operate in a "virtual XP atmosphere". This is a bad joke. Neither Lenovo or Microsoft will support this and it does not work as easily as it is advertised to work. The Lenovo salesperson encouraged me to order this (actually, you can download for free if you don't order) with the idea that it was an easy to use system. NOT TRUE. I'm no computer dummie and I was unable to use ANY DOS or WIN XP program with it. Maybe it will work with a lot of effort, but who needs that? So, if you buy a Lenovo computer with WIN 7 or 8 (x64) OS, be prepared to buy new software for any program except MS Office.
2. I had all sorts of trouble with downloading critical updates for WIN 7. Microsoft said it was Lenovo's responsibility to help with this but Lenovo Tech Support refused. It was just by accident that I solved the problem by downloading one update at a time. Lenovo will not support the OS on the machines they sell.
3. I could not find any pre-installed program to use with the CD/DVD burner that was installed. Lenovo again refused to help with this even though they installed the software that would make this part of the computer work. Lenovo support for any software issue is non-existant, even for software they put on the machine. And it isn't like this would take them a lot of time or training to help with; it is just their bad and unreasonable policy. Beware-buy a Lenovo computer and you are on your own from the day it is delivered.
0 comments:
Post a Comment