We've had NO real hardware issues, certainly no keyboard issues, just the usual MS-OS issues, except sometimes the fan will rev up and the system will hang for just a very few seconds then the fan revs back down and it's fine. I don't know if this is common for laptops or not, this is our first laptop. Other than that, it's been great, much faster than my old desktop.
I bought this laptop a year ago. $500 for an i3 with 4GB and 15.6" LED? That was a great value, biggest bang for your buck!
Within a couple weeks of buying one of these, the keyboard stopped working. It was down for a month getting repaired. When finally getting it back, it worked for about 2 weeks and the keyboard stopped working. This second time service personnel were rude as if it was our fault their product was garbage or we had done something to it. Of course when they got it, it was obvious it had been taken care of with no damage and was clean. I've read online about Toshiba's having keyboard problems with multiple models. My wife and I have had a few Toshiba laptops. The one before this one had poor battery performance within a year, but otherwise held up well. We are done with Toshiba and all their products. I now put them in the bottom of the list for reliability and service. They could have redeemed themselves if they had offered to replace the laptop this second time, but they would rather keep repairing it.
Buy Toshiba Satellite L655-S5115 Notebook PC Laptop 15.6-Inch Widescreen LED Display, Black, Intel Core Now
I really like this laptop. We usually buy Dell but have gotten frustrated because they all seem to require replacement in 3 years. So far this laptop is fast and I really like the number pad for entering bills.
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