I purchased this from TigerDirect.com and the product description page stated that it weighs 4.56 lb. It weighs at least 5.5 lb and probably closer to 6 lb. For that weight you can get a 15" ultrabook that will cost less, comes with a new 3rd generation Core i5, a HDMI port, and has a nicer screen. Contacted TigerDirect to return it but you have to get an return authorization from HP first. FYI, I tried to post this review on the TigerDirect.com website but the review never showed up...
kI purchased this computer for my law firm. Thus, the usage is for basic office work and nothing more. Three (3) months after purchasing the computer the screen decided to go black. The computer would work with external monitors or with the docking port. After receiving the computer back, however, the computer then refused to recognize any batteries.
I have never had a problem with my Dell laptops and it was a grave mistake purchasing an HP laptop.I am now returning my second EliteBook 8460, both purchased new from Tiger Direct and both having developed driver problems within the first week of usage. The first computer seemed to be missing the MSVCR80.dll driver from the outset. The problem came to light as an error message when I installed a relatively new Epson printer that works smoothly with other HP computers that also have Windows 7. I spent 2 hours on my own trying to download and install the driver from an on-line driver library and then 2 hours working with HP Customer Support, who finally gave up and provided the authorization needed to return the computer to Tiger Direct. I assumed the first computer simply had a manufacturing defect and didn't think twice about ordering again. Tiger Direct was cooperative with the return; and promptly shipped another EliteBook. The second computer seemed to be operating without problems both before and after I installed my Epson printer; however, the same missing MSVCR80.dll driver message showed up on the heels of several Windows updates HP Support Assistant listed as "important". Again I spent a couple of hours unsuccessfully trying to download the missing driver from an on-line library. As a last resort I decided to take the computer to a local PC repair shop and let the guys there take a look. But, before I had the chance to take it in several more Windows updates installed after which my computer screen went almost blank. There was no start menu, no desk top, and no ability to get on line. I called HP support once more and worked with a representative for an hour and a half, who then finally gave up and issued an authorization to return the second computer. The next day I used my slow but reliable netbook in a web search that produced instructions sufficient to partially troubleshoot the problem myself. I was able to access enough of the computer's functionality to restore the system to a point right before the last group of Windows updates were installed. Although the computer appears normal, I still have error messages that HP Assistant and several other maintenance functions aren't working properly. My fingerprint reader no longer works; and I am no longer able to print from the computer because the .dll driver never did successfully download. Needless to say, I am frustrated and disappointed. I specifically wanted a computer with Windows 7 instead of 8. I would have been quite happy with the size and processing speed of this computer and not bothered that it's a bit on the heavy side. I also like it's steel construction, it's spill-resistant keyboard, and the responsiveness of the touch pad and the keys themselves. The only feature I would have added, besides the missing driver of course, is a back-lit keyboard. If I knew a third attempt would result in a new EliteBook with the driver problem resolved, I wouldn't hesitate to try again. Under the circumstances, I can only give it two stars.i have purchased several (20+) HP 8460p and 8470p elitebooks from both CDW and Amazon. All work very well out of the box.
i have in the recent months started to replace the included hard drive with an SSD from Samsung. this upgrade was cheap, $150 or so and caused an extreme bump in performance.
if you like the hp security software that comes with the laptop, merely restore the system with the included recovery disks. i on the other hand rebuild from an already built image that includes the most recent drivers and default software that my office runs.
the solid casing and robust batteries are a definite plus with this laptop. it has an "elite" feel and quality about it. you can get the same feel from apple and samsung but their laptops will cost you upwards of $1200.
my one complaint with this laptop is the cheapness of the integrated camera led. the pop out button is cheap and often sticks in the open position the more they are used. i have gotten around this issue by closing it with small pieces of duct tape or electrical tape. my newer 8470p elitebooks dont seem to have this issue.
i am writing this review to counter the terrible reviews made here by absolute novices. if you have to sit on tech support with hp for two hours to fix a driver issue with an epson printer, or windows, you shouldnt be blaming the laptop....you should be blaming the driver compatibility or the windows install. none of these reported issues actually had to do with the hardware except for maybe one where the fellows screen died and that will happen to any laptop no matter the price.
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