Acer LX.PY902.035 7741z-4643 Intel Pentium Dual-core 2.0ghz 3gb 250gb Dvd/rw 17.3 Windows7

The design and huge screen of this Acer laptop is fantastic. However, there was a major flaw in the process by which Acer installed software on this laptop model that causes it to randomly freeze--at least that is the cause that I read online at some point in researching this laptop's glitches. Sometimes a couple of weeks will go by with no mishap, other times the laptop will freeze 3 times in one day. I have wasted countless hours online looking for a solution (working with the battery removed, flashing the BIOS with an update) and nothing has worked. It's an attractive machine but if Acer can't even get software installation right to avoid its products having such a fatal flaw, then I'm afraid this is the first and only Acer product I will buy. The mousepad is also infuriatingly hard to control, worse than any laptop mousepad I've ever used. Sometimes the mouse will get stuck on the right side of the screen for a couple of minutes and no movement whatsoever will free it until it just fixes itself after a minute or two. Avoid.

This product was not new. It had some issues out of the box, which has been resolved, one of the keys has already came off and looks as if it has been glued on before. After the tech issues were resolved the computer its self is great.

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