Toshiba Satellite L755-S5350 15.6-Inch LED Laptop - Fusion Finish in Matrix Silver

I have owned Toshiba laptops for over ten years. I really expected a better product when I bought this one. But it is not. My two complaints so far are the memory and the wirless network adapter. The adapter that they installed is a Realtek that is six years old and really lacks in proformance. I had to buy a usb adapter. They put two small memory chips inside. So in order to upgrade and max it out you have to buy two chips instead of one, another hundred bucks.

Besides that everything else is as advertised and work great.

Spend a little more and buy the next step up if you are buying for the name Toshiba.

I got the Satellite L755 for Christmas and it's was a really nice unit for the money, until today. You see, Toshiba, in it's infinite wisdom, suggests BIO updates periodically for your computer. I got a notice for one two days ago, and it basically says it's critical that you download this update. Well, the update crashed the computer. I went on line with my tablet to find out that this is a FREQUENT problem. Once you get the "verify error" during your BIOS update, you are done. Your computer will not boot, and you get nothing but black screen, with the fan running. I figure, hey, the thing is only a few months old, I hope I have some sort of warranty, right? WRONG! First, I try tech support, where they promptly inform me that my "complimentary phone support " has expired. Apparently, Toshiba feels that if their product lasts more than a few months, they have satisfied their obligation to produce a quality product. Second, the tech support line asks you for a credit card number before allowing you to speak with their outsourced Indian rep named "Steve". Wow, so here I am after a $500 purchase, with no machine, 100's of downloaded files gone (although most of it is backed).

In conclusion, if you think you are going to save money on this unit, you are wrong, because you will be right back in the market for another in just a few months. I have struggled with lesser expensive units all of my life, because I simply can't afford an Apple, but I think I have finally seen the light. I can't afford NOT to buy an Apple now! Even if it's a craigslist deal, it's better than the Toshiba!

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Is a fantastic computer, but be aware don't upgrade the bios (I did from ver. 2.20 to 2.90) when I did the program tell me "Verify error", I don't care about it, but after the reset my computer was dead. No logo, no beep, nothing, right now is at warranty for it, and I'm waiting, after that, I'll write about my experince here in Venezuela. Good luck!

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First, after having the computer only a few weeks, the hard drive had "bad sectors" and had to be replaced. Tech support and customer service both wanted me to take it to the Geek Squad at Best Buy, 1 1/2 hours away. When I said that wouldn't be possible, they agreed to send me a box to ship it to their repair center. After confirming my email and mailing address twice, they still sent me the email that I had to reply to BEFORE they would send the box to the wrong email address. Now what if I hadn't had a work laptop I could bring home or even access to a second computer? When I called back they were apologetic, got the email out and then a WEEK later I got the box. Sent my computer out the next morning and another TWO weeks later finally go a working computer back. A total of a month to fix a brand new computer.

Second, the touch pad is terrible. The screen zoom is the worst part of it. I've tried adjusting it to be less sensitive but it still zooms in/out even if you have the tinest part of your thumb lightly resting on the pad next to the control button and then move the pointer with your other hand. Then, because I've turned down the sensitivity, it's a pain to get it to zoom back out/in. Also, sometimes the left control button seems to stop working and I can't click on hyperlinks. Even after reading the user's manual, which was not provided with the computer and must be downloaded, I can't figure out why. Call tech support you say? Why, so I can be without my personal laptop yet another month?

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This laptop is just simply great. It's fast and reliable. The specs are great for the price you can find nowadays. I like how there is a 10 key unlike HP. I bought this for my sister and this laptop is a lot easier to use than my HP laptop. My sister will definitely love this laptop. This laptop would make a great gift!