Toshiba Satellite L675D-S7100 17.3" Notebook PC - Black

this is my third Toshiba Laptop thew old ones are still going but want a faster new pc these thing are work horses they just go on for ever love it

After owning several problem-free Compaq and Dell laptops over the past 15 years, I made the mistake of buying my first Toshiba, a Satellite L675D. I admit that I was enthralled by the 17" display. Big mistake. HUGE MISTAKE. Less than four months after purchase, my wife opened the laptop one evening and the screen showed a crack in the upper right corner. I sent the laptop to the Toshiba repair depot and they claim she accidently damaged it and they want $325 to repair it. BTW, the entire system only cost $530 brand new. According to Toshiba Customer Relations (and I quote) the "accident was caused by opening the case too hard". I asked how that was even possible. Seriously, how do you open a laptop too hard? Toshiba said (and I quote), "you could have pulled too hard". If anyone from Toshiba is reading this, refer to T1-1174583 case # 110 331 001 320. I swear these are exact quotes. I currently own several Toshiba products, but after this experience I will never purchase another Toshiba product of any type in my lifetime. And now whenever I see someone even looking at a Toshiba laptop in Best Buy, HHGreg, WalMart, etc, I will warn them not to even consider Toshiba. Stick with manufacturers who stand behind their products. Toshiba is not one of them.

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