Sony VAIO Z Series SVZ1311EGXX (SVZ1311EGXX)

i get the item and everything is ok

it is good and as i expect

original sony as at sony store

I've been using the VAIO Z for 4 years now and they continue to impress me. I have to do a lot of programming, modeling/simulation, and statistics on my system and it performs extremely well. I change out every two years due to the critical need to stay with the best and lightest system to support travel and customer demos. On the previous two systems, I had to swap out the hard drive for more capacity in SSD form (first system had disk and second system had 120Gb). No changes had to be made with the current 1311. The portable blueray player was included in the package, so it acts as a nice docking station. I seldom use the drive, so I don't take it on trips. The extra power cord is convenient so that I can have my bag ready without disconnecting the portable blueray. The only downside I am aware of is that the portable does not support Win8. Everything else is running smoothly just like the previous 2.

Buy Sony VAIO Z Series SVZ1311EGXX (SVZ1311EGXX) Now

Be careful when buying something from pcRUSH Outlet

I bought this product from pcRUSH Outlet.

The delivery was made in the address of my brother in law, in New Jersey.

My wife went to visit her brother and she would bring to Brazil the equipment purchased.

But the pcRUSH sent me a defective product and return it to the pcRUSH, They wanted to charge me a fee of 15% of the purchase amount, ie 15% of $ 2,852.39 = $ 427.85

We all get angry.

My brother in law called pcRUSH, and made the complaint. After that, pcRUSH agreed to make a exception and waive the 15% restocking fee.

At this moment, I had lost any confidence in the equipment sent by pcRUSH. If the built-in touch pad (mouse) was not working, I wondered what else might not work.

I had decided to buy other equipment directly from SONY store.

My wife and her brother were in a large SONY store in Manhattan, and for happiness of all, The SONY store offered us a better alternative that solved the problem.

Below is my message sent to Catherine, Customer Care pcRUSH:

Catherine

Charge 15% to return a defective product that you sent me, it is really absurd.

The bad attendance of the pcRUSH, forced me to spend time and money.

My wife and my brother in law were 2 times a SONY store in Manhattan, to solve a problem caused by pcRUSH.

The SONY took the defective product, which I had lost any confidence in it and, obviously, my wife had to shell out another $ 500 that was the difference in buying a new laptop, top of the line.

Who did me a favor was the SONY.

The pcRUSH only brought trouble and unnecessary spending.

Good luck,

Carlos.

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