Update: Got machine on Jan 18th. It stopped working on Jan 21st. I had to lower my rating from 5 to 3 stars due to service problems. My new laptop is stuck in "depot" repair, waiting for a new touch screen to arrive. They can't offer me even an ETA on the repair. I would not ding them for having a design problem in a new machine, so long as they fix it quickly. As it is, they're selling new machines with new displays, but they're not fixing the machines that are breaking. Service really is everything, and Lenovo failed in this case.Update: I lowered my rating from 3 to 1 stars due to the continued service nightmare. I've paid for depot service, and couldn't get a person to talk to me about my machine for two weeks. Now, my machine is in limbo... I needed that machine desperately in January, and now the slow hard drive in my old one is causing some schedule slip. You just can't develop Microsoft Visual Studio 2012 web apps with a slow laptop hard drive... it's totally miserable. Two months in limbo and counting. when will a company finally figure out that business users need good support? It's just like the freaking airlines that no longer get me to my meetings reliably.
Update: March 15th, and I can't even get Irma, Lenovo's customer loyalty person assigned to my case, to call me or e-mail me about the new machine Lenovo was supposed to build to replace the broken one.
Update: March 20th. I just got an email saying Lenovo estimates my replacement machine will ship April 10th. Unfortunately, it seems to be standard practice at Lenovo to lie about ship dates.
Update: April 9th. PC Connections rocks. They sent me a replacement machine a week ago when Lenovo wouldn't. I'm using it right now. This machine is fantastic when it works. Lenovo finally delivered the new machine yesterday. In theory, my replacement from PC Connections is from the same batch of machines which have bad displays, so I started to configure the new machine from Lenovo so I would not be left with another broken machine any time soon. The new machine is already dead! It's battery is fully charged and diagnostics say it has good health, but when power is disconnected, the machine dies instantly! Thank goodness for the machine from PC Connections! That's 2 out of 3 of these things that broke within 3 days! On top of that, Lenovo service is a disaster!
In short, I strongly recommend looking elsewhere, and avoid Lenovo. I don't know who makes good hardware or offers good support, so you're on your own. However, I do think it's a good idea to buy through PC Connections.
------------------------------
Pros:
Touch screen works well with Windows 8
Fantastic build quality
Beautiful, small, thin, and light
Outstanding keyboard
Keyboard backlight
Excellent touchpad
Very fast SSD, excellent overall performance
Rapid charging
Fingerprint scanner
Good phone support
Quiet
Spill resistant keyboard
Does not get hot
Cons:
Some Lenovo bloatware
No VGA or Ethernet port
A bit light on battery life
Power brick is a bit large
This machine will change how you use your laptop. Before, I always left my laptop on the table by my chair when I got up. With the ThinkPad X1 Carbon Touch, I grab the laptop in one hand, my soda in the other, and walk around. Because it stays cool, I don't mind using it in my lap, unlike my previous workstation class laptops. I'm finding that I'm working all over the house. It's not quite as mobile as a tablet, but it's close. If I'm going out for coffee, taking it along is a no-brainier. Being so mobile, I find that I don't bother plugging in the laptop as often. I'm finally truly wireless.
While Windows 8 has issues, I doubt I will ever again buy a laptop without a touch screen. Being able to pinch and zoom in the browser is huge, and half the time I see something I need to poke on the screen, I just poke it, rather than finding my mouse cursor, moving it over and tapping the touchpad. As someone with poor vision, I have to give Microsoft huge kudos for their work on accessibility. Windows 8 is the most accessible operating system ever. The high contrast mode works wonderfully, and zooming in on text has never been easier. With Windows 8, most people should choose a touch screen.
Compared to my wife's 13" MacBook Air, the X1 Carbon Touch is slightly heavier, but has a slightly larger screen. My screen seems slightly brighter, but both seem excellent to me. I'm not one to worry about screen resolution, but I love the high contrast on the X1 Carbon Touch. Like many people, my wife protects her MacBook Air with a plastic shell. With that protector, her machine is thicker, feels all plasticy, is uglier, and slips on surfaces easily. Why anyone would want a phone or laptop that they worry about scratching so much that they dorkify it is beyond me. With a ThinkPad, you just throw it in your case and don't worry about it. The main difference in thickness is the X1 Carbon Touch has a much thicker lid. It's stiffer than the MacBook Air's, which is good for the touch feature. Overall, with this machine, I am finally rid of MacBook Air envy. Now it's my wife's turn to envy my laptop's touch feature.
The touchpad deserves special attention. It is nearly as large and works nearly as well as the one on the MacBook Air. Why did HP, Dell, Lenovo and others ship laptops for years with horrible multi-touch touchpads? That drove me crazy on my last too machines, so I'm excited to finally have one that works well. There are a couple of features I thought I would not use, but was wrong. I have sensitive data on my machine, so I got the 240G encrypting drive. I have an insanely long and difficult to type password (> 35 characters, with a mix of upper/lower case letters and digits). I found that my old 24 character passphrase had only 44 bits of strength, and could be cracked with a GPU in a few days. The fingerprint scanner saves me a lot of time, though I worry that it's not secure enough. The backlight on the keyboard is more useful than I'd thought it would be. Having low vision, I'm a solid touch typist, and often code in the dark, but with the new keyboard layout, the backlight actually helps. However, the extra pointing device in the middle of the keyboard seems to have zero utility now that the touchpad is solid. Because I wander around so much without my power supply, the rapid charge is quite useful. I spend a couple hours here, an hour there, and then in half an hour in my work chair, I've got back most of my charge. Still, the battery wont last all day, so you have to have access to a power source. I was worried about not having a VGA connector for presentations, or an Ethernet port for the rare cases when I have to plug in. However, I'll just put USB adapters in my laptop carrying case, and problem solved. I don't miss having a DVD drive at all. Why do people still carry these devices around when a USB thumb drive is cheaper, smaller, faster, higher capacity, and can be written to many times? As for the spill resistant keyboard, I've killed two laptops in the past with a spilled beverage, so I'm a fan. Also, I've read a number of complaints about having a USB 2.0 port, in addition to the USB 3.0 port. The reason for this is the USB 2.0 port has an always-on feature, which can be pretty useful.
I'm a full-time programmer, a power user, and I hammer my laptop about 10 hours a day. I require high built quality, high speed, a good screen, and an outstanding keyboard and touchpad. Our IT guys want us to buy ThinkPads, and I need a laptop with a touch screen to develop touch features in our software. Those requirements mean I had little choice but to buy the ThinkPad X1 Carbon Touch. Fortunately, I didn't have to compromise much. I would have preferred having a graphics chip, and a quad-core high voltage CPU capable of full speed full-time, rather than just in bursts. That would have required a bigger fan and much larger battery, but I would have chosen such a machine if Lenovo offered a ThinkPad W line laptop with a touch screen and large SSD. In reality, this machine is faster than anything in Lenovo's ThinkPad W workstation line of high performance laptops. My older high voltage quad-core laptop is slower, because the SSD drive in the X1 Carbon Touch is amazingly fast, and more than makes up for the loss in CPU power. Incredible boot times and wakeup times are the first thing you'll notice, but also file copy, starting bloated apps like Libre Office or my CAD tools, and doing any disk-grinding tasks are several times faster. I'm probably going to save 2-3 hours a week, because I do a lot of huge software builds and installs, and run lot's of huge applications. So far, I've installed 100G of stuff on my 240G SSD. On a regular laptop, just writing 100G would have taken all day, but with this machine, I hardly had to look at the hour glass cursor. Also, I'm enjoying the lack of fan noise compared to my older power-laptops.
For a professional programmer, reliability and durability are huge, and I feel good going with the ThinkPad line. When something does go wrong, I require quick and capable support. Losing a couple days of work can easily cost my company more than the price of a laptop. So, I tested Lenovo's phone support. If you buy an IdeaPad don't bother calling Lenovo when things go wrong you're mostly on your own. However, for ThinkPads, the support guys are located in Atlanta. I had a hard technical question, so after a few minutes, the guy I was talking to put me on hold and consulted their guru. He had the right answer when he came back. I miss the old support Dell had in the 1990's when a guru would answer the phone directly, but Lenovo's ThinkPad support is good enough. This is the main reason our IT guys are pushing employees to buy ThinkPads, rather than anything from Dell or HP. Because Lenovo offers the ThinkPad X1 Carbon Touch, I was able to get a machine that fulfilled my requirements with few compromises, while keeping our IT guys happy. At the same time, I'm finding new freedom in where I choose to code. All in all, at least for initial quality, it's easily the best machine I've owned.
Lightweight and fast somehow attractive, after a months use I am in love with this very useful companion.
Disadvantages new power socket (throw away your old extra power packs) and no Ethernet input, also built in battery so cannot carry a spare. However, now very rapid charging and it is easy to get a USB 3.0 Gigabit Ethernet adapter (Cable Matters SuperSpeed).
Buy Lenovo ThinkPad X1 Carbon 14-Inch Touchscreen Laptop (Black) Now
The product was delievered quickly and was packaged for shipment extremely well. Everything worked out of the box and I had no troubles. I was concerned about getting a 14 inch screen because my eyesight is not that great. But the HD screen makes all the difference and I can read the small print just fine. I need the business features like encryption and connection to an LCD projector so was willing to pay more. It is surprisingly thin and light which my shoulders appreciate. The battery life seems as advertised. Windows 8 takes some getting used to but that was expected. I have not yet tried the web cam. It looks beautiful and I certainly will never feel outclassed in the laptop department. Overall I am very happy with my choice.Read Best Reviews of Lenovo ThinkPad X1 Carbon 14-Inch Touchscreen Laptop (Black) Here
The computer is great, but for the backlit keyboard. Top down, the keys are nicely illuminated. From a isometric POV (when most people need the light while lying reclined in bed at night) the glare shines out from under the keys! So you get beamed in the eyes and it is difficult to see the keys! My backlit apple keyboard is far superior as the keys are sealed and light doesn't leak from beneath. Maybe a patent issue preventing Lenovo from getting it right?? who knows.Want Lenovo ThinkPad X1 Carbon 14-Inch Touchscreen Laptop (Black) Discount?
Loved everything about the machine except there were a couple of stuck pixels. :)Contacted Seller/Amazon about the problem...they both said send it back for a full refund. Great Customer Service!
But was able to get the pixels working later that day so even though I had the Amazon-supplied Return label printed, I called Amazon, canceled the Return, and kept the X1 Carbon Touch--which I love more every day.
--GREAT KEYBOARD.
--GREAT 14" SCREEN hiding under a Protective film layer on ThinkPad X1 Carbon Touch models (Google it to see the problem and 2-hour manual solution--well worth the effort!)
--GREAT PROCESSOR SPEED
--LIGHT
--THIN
--Very Good Battery--and charges to 80% in under an hour
--I personally like Windows 8 (2nd Windows 8 Pro Lenovo I have had)
--EVERYTHING works great in my limited (8 days so far) time with it
Save 17% Off
0 comments:
Post a Comment