
The computer came with a corrupted restore partition in the D drive. Which means, if this computer crashes, I have no way of restoring it. Sony technical support can provide me with the restoration software. but at a cost of $75.00! The service technician told me that because I purchased the computer through a third party, this issue is not covered under warranty. I therefore ask, what good is having a warranty if when the time comes to utilize it, it's rendered invalid simply because of the vendor??? This remains an ongoing issue that has yet to be resolved.

This laptop was OK but it felt cheap and it froze up while playing DVDs, CDs, or trying to make a recovery CD. The screen wasn't as clear as most other computers I've used and the sound quality was very bad. I couldn't recommend this laptop.
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