I've had my NV5927u for a couple of years now and it's been a great machine. I've edited a feature length movie on it and can still play many of the latest games. It's not a top of the line machine and that should be considered, but for the money I paid, I cannot complain at all.
I wish I could give less than 1 start if any. The worst laptop and worst customer service ever. The battery went bad in a year. the charging cord went bad in two years. The hard drive broken in 2.5 year. I was lucky enough to buy an additional warranty which changed the hard drive for me. However, the original win7 came with the laptop expired because of the change of hard drive (speculated by customer service). I could have reinstalled win 7 if the key number at the bottom is not worn off. Since the key is not readable, I asked Gateway to send me again my key. Sorry, your warranty expired and we cannot help. But, if you buy reboot CD and reboot yr system, everything will be fixed. I paid $20 and bought the CD. The CDs (4 total) do not work. After two 3-hour chatting with customer services, they told me the CDs may be defective. I could be better off to buy win7 from my college book store for $20, but the customer persuaded to buy their dame CD. They have told me to reformat my computer to allow the CDs to work, which did not work. The next time, I tried to contact them, they told me again, sorry your warranty is expired. I told them, maybe, but the CDs you sold me last week are not expired, right? They told me to call during office hours to try again, whereas no phone number could be found anywhere on their website.... Gateway, the worst laptop and customer service. Do not buy it.
Buy GATEWAY NV5927U LAPTOP WITH INTEL CORE I3-330M (2.13GHz), 4GB DDR3, 320GB, 4xBLU-RAY, 15.6" LED LCD Now
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