HP Pavilion dv7-4295us Entertainment Notebook PC - Silver

Bad

I bought this at Fry's for an equivalent price.

I'm now on my 3rd laptop after getting replaced for hardware failures. 1st laptop the video died on the laptop monitor. It was replaced after 2 days. The 2nd the fan failed after 3 days. I'm now on my 3rd laptop, hopefully its the charm.

Good

Ergonomics could be better. The battery extends below the body, creating a lift to the laptop. This is fine when on a table or desk, but rests just above my knee when on my lap. I'm surprised there is only one fan outlet, its blows out the back left and is also faces down, a blanket or thick rug can easily block the vent.

All ports are located on the left and right. I do wish there was at least 1 usb and the power in the back.

The HP logo also lights up when powered on, like Apple's. I'm not sure if there is a way to turn it off. I like to keep it running overnight and the light can be distracting.

Best

The laptop itself is fast as can be. The Windows performance index is only slowed by the speed hard drive, which is rare with a laptop, it's usually the video that slows down a system.

The software that comes installed is actually useful. Not much bloatware (except norton, sprint, ebay). The wildtangent games are fun and most are free. There are utilities to change how often the fan runs, and apps for bluetooth and wifi.

I purchased a Pavilion dv7-4295us two days ago. I am going to have to return it. I went through 3 hours on the phone with a technician. The problem is the mousepad. It jumps around when not touched, selects items without touching as you are scrolling around, moves the opposite direction as you move the cursor at times, pauses as you are scrolling in a random fashion, and is unfortunately the ultamite downfall of this computer. The specs are great on this model. I was fairly happy for all the bells and whistles for the price I paid. If I could get the mouse working I would keep it. Now I am going to have to potentially pay a restocking fee where I bought it from, lose all the time I put into loading it, and lose time, gas and money returning it to the store. I have to have a laptop ready immediately before I head up to remote regions in Alaska.

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It is hard to not sound negative about HP after my experience.

But Really? This is the best you can do HP?

$1200 laptop by the time it gets to your door ...OH after 4 weeks of waiting for it to be "Built" because you added "Upgrades"

By the time this junk gets to you, wouldn't it be great if it actually "Worked"?

But it did not and then began the endless loop of people that ask you to do static discharge tests and other time wasting garbage.

I spent 52 hours in one week with tech support!

Do you have time for that?

HP Should give me the laptop for free as pay for the hours I put in with them on this.

The Wireless in most of the HP mobile devices has issues and in these units it is fatal in my case it functioned for the first 15 minutes out of the box.

It may be that they are utilizing inferior wireless adaptors, I have read this on some of the blogs but I am not an expert, I just know mine would not work after many, many, hours of tech support calls and chats. The laptop simply didn't even "See" the adaptor. It was like it wasn't even in there?

At one point, I was actually asked by HP Tech support to take the machine apart and "Re seat" the adaptor (Read unscrew the cover take the card out by unscrewing it and then put it back together) I did it too! Did not help.

The restore to original factory setting...did that 4 times! No help.

These guys at HP do not have a clue but if you search on YouTube before you buy you will see there are pages and pages of folks that have similar "Issues" with HP products. They are not what they promise, you do not get what you pay for and while they look "Pretty" to some, the return is short lived before the gremlins appear.

Do not get caught in the HP "Trap" take your hard earn dollars elsewhere so you don't waste all the time I did.

Just trying to help others avoid the nightmarish experience I just went through and possibly save you valuable time and money.

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The keyboard is cheap feeling and gives poor tactile sensation of were your hands are on the keys. The keys themselves take too little effort to press and feel like they tip or rock too much.

The touchpad integrates the left and right clicks into the touchpad which makes it bigger but at the very least it takes getting used to.

None of the USB ports are at the back half of the computer (for a flash drive its nice to have convenient ports, for printer cables and mouse cords I would much prefer to have them tucked out of the way in the back.

The power cord sticks straight out the side. Other competent designers would put a 90 degree bend in the cable if they had it going in the side like that instead it has a few inches of plastic sticking out in the way of eveything and increasing the risk of breaking the port by way of leverage.

The fingerprint reader will only work with internet explorer, not firefox or other programs.

The case is a beutifull patterened/etched aluminum.

The display is beautiful.

The way they set up the disk drive tray it is recessed into the laptop and it requires a unique extension that is best described as cheap. I will be truly suprised if it holds up and it is dificult to open even new.

I am coming from an old toshiba sattelite A65 so I should be easy to impress here. There has been plenty of time for designers to improve things, I expected this layout to be better thought out, not worse.

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This laptop is very sleek and fast. For the price you can't beat it as it has everything except a faster hard drive. Seems as if the hardware for laptops is ready to take a big leap because looking at Dell, they are now offering 3GB video cards bluray writer; although when configuring it the ship date was in mid June, weight 1 lb more, and was at least $600 more. This computer feels and looks well made and should be future proof for a few years.