Dell Inspiron 15RN i15RN-7059DBK 15.6-Inch Laptop (Black)

Wanted a laptop to replace my 3-year old Toshiba Satellite, which slowed down and froze up until it died. Replacement was to be for family use primarily, with basic applications such as word processing, banking, shopping, browsing etc. So far, I have had no complaints.The I3 processor is quick enough for my needs, the system boots up very quickly (about 20 seconds or so a far cry from the Toshiba), and I've had no crashes or freezes so far. Build quality could have been a bit better....this Dell feels....well, delicate. You don't feel like it can take any sort of abuse...which is not a real issue with me because it remains on my dining room table anyway. Dedicated numeric keypad is a definite plus, along with USB 3.0 connectivity, Bluetooth and WIDI. Overall, a competent and capable family laptop,

I bought this laptop from Dell direct a little while ago. I am quite pleased with it. This is my third laptop, the first Dell laptop, although I have bought many Dell desktops over the past 10 years, both for personal use and for the company I worked for. I have never been disappointed with Dell quality and this is no exception thus far. I had an issue because I was promised a complimentary 15 month subscription for McAfee as part of the package, but when I activated McAfee, they only activated it as a trial version for 3 months. Sent an email to Dell support and their response was immediate and effective. McAfee was activated for 15 months in a matter of hours.

I don't understand why people gripe about the keyboard. I have no issues with it. I even had to remove it to bump the memory up to 8GB and everything kept working just fine when I replaced it. The only criticism I have is the fact that the indicator LEDs are on the side of the unit, out of sight of the user. This was a stupid design decision by Dell.

The machine has all the horsepower I need for my work (mostly software development). I don't use it for games my machines work for a living, they are not toys. You cannot reasonably expect better performance at this price. If you want better performance, expect to pay more.

I will buy it again if it ever became necessary.

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This is the first laptop that I have owned and really tried putting in the time in finding just the right one for me. I believe I have done that with this Dell Inspiron. Features that I was looking for included screen size, weight, variety of hookups and the memory card readers ability to read many different cards. It has only been a month since this typing but I am extremely satisfied with this laptop. Thanks, LRE

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This laptop was purchased for my child and worked well. After 7 months the hard drive crashed and couldn't be booted. A call to support took awhile after being shuffled around determined that the drive needed to be replaced. A box was to be mailed to send computer back to company. After a week and no box I called again. They told me that no box was sent and they could send a box (after I went through the entire set of problems again) but it would take 4-6 weeks to get the computer back. For $40 I could have someone come out to the house and fix it in 2 days. I bit the bullet and the tech came out and fixed it. He was quick and the computer came back to life after decompressing (2 hours). Of course everything was lost on the computer and we had to start all over loading itunes and every other piece of software. Lost all documents, mail, etc. Do those backups your computer may fail 6 months in and not 3 years in.

BTW my other child has a Dell also (3 years older) and it started getting really hot and shutting down. While the tech was here I mentioned that to him and he suggested we pull the cover off and see if lint was collecting near the fan and heatsink. He was right on pulled a little hairy mouse ball out and the computer works like a charm. Remember to get that compound/paste for the heat-sink if you remove it.

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Excellent, the laptop offers a number of applications, the components are in perfect condition, it would be great if I had installed office xp