Asus Eee Pc 900hd

I purchased an ASUS 900HD nine months ago and it has seen very light use. The power supply quit working about three weeks ago. I submitted a help request on their Web site and after waiting for three weeks with no reply, called them. The woman I spoke with tried to trouble shoot the problem (try a different electrical outlet duh) all of which I had already tried. Then she told me since it was nine months old, the battery (understandable) and power adaptor (not understandable) was out of warranty (six months for 'accessories'). I told her I was extremely unhappy and asked if she would like to make an unhappy customer happy for the relatively low price of a power adaptor (retail $49.99, their cost = much less). Nope. So I went online to the Web site she provided and they are out of stock. So now I have a paperweight until ASUS can restock power supplies. My question, which I will never know the true answer is: Why are they out of power adaptors? Is this a systemic problem? For the light use this adaptor has seen in nine months (actually it started giving me intermittent problems in eight months)this is a very poor product.

I have had my netbook for around a year, running often at over 100 hours at a time. In all of this time with constant use, I have come across very minor problems.

Around four months in, the A/C adapter that came with it had burned out, but I replaced it for relatively cheap with an off-brand adapter.

Aside from that, my netbook has occasionally stopped responding to its volume commands, but I found that restarting fixes it.

Overall, this netbook is very durable and can be used for extended periods of time. I have yet to overheat mine. I do suggest that you are prepared for replacing the A/C adapter, however.

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This pc looks sleek and compact but it hanged most of the time. The battery does not hold the charge good and the processor is very slow on window Xp. Lately, after I downloaded the microsoft framework files and window explorer 8 version, it did have improving the speed of the processor and I noticed it did work a little bit faster.

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The small size says it all.. great for travel. XP a little slow but usable, Linux from a usb works fine.

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I know I get what I pay for, but I didn't expect this netbook to be basically disposable. I had problems with the touchpad and click keys not responding within the first couple months. I sent it in for repair and got it back without anything seemingly having been done to it. After a few more months, add to this that the computer would intermittently behave as though the shift key was stuck (I think you can't realize how many problems this creates unless you try itvery difficult to use the computer for anything!) Since it was intermittent, and was my only computer at that point, I waited a few more months to send it in. They sent it back and it wouldn't even start up after I removed it from the packaging! They now refuse to repair it since by the time I received it back the warranty had expired (although they sent it back more broken...). It starts up now, but only runs for 20 mins max before crashing for a few hours.

It's a cute little pocket laptop, but be aware it seems to be made of the cheapest possible components (expected for price, but still frustrating). Also, be aware you can only reach support in the middle of the night (I never once got through at any time of the day, with 20-30min wait times at least). I always call after midnight; the people don't know anything about computers, but they're fairly polite.

I expected this netbook to be low-quality based on price. Low rating is mainly for refusal to repair what they broke. I suggest saving up a little longer and putting money towards a less extremely-feeble budget laptop (or for mobility, maybe a smartphone? even smaller, similar quality).