Dell XPS 15z XPS15z-72ELS Laptop (Elemental Silver)

Dell XPS 15z XPS15z-72ELS LaptopBought this system based on a friend's recommendation who works for Dell. Also was a strong Dell loyalist for over 10 years because my previous laptops were all Dell. Unfortunately my experience with this system has been fraught with troubles.

My new laptop arrived and setup was a breeze. However within a week the batter stopped charging and was disabled. After hrs on the phone with Dell and everyone assuring me this was a unique problem, they sent me a new system. guess what same problem 10 days later. Another 2 days on the phone with their customer service folks in Hyderabad who kept trying to fix the problem. Ultimately they sent in a technician who replaced the battery and the system has been working fine since then. They extended my warrant by 4 months to compensate me for my troublesi guess i should have just bought a refurbished one which is what I essentially got for buying their top of the line laptop.

Now a month later, the wireless card has started acting up. If I step into a room away from where the router sits, it randomly disconnects and tries to connect. Its disconnected 90% of the time. Funny thing is I have a 6 year old Dell Inspiron which works fine and streams video movies without once dropping the signal sitting right next to this machine. I've tried new wireless routers but the problem persists. Called their customer service and they claim it is a software issue without even looking at it and want to charge me to troubleshoot the problem. Dell's service was one thing going for thembut i'm afraid that has started to suck too now.

I would strongly discourage anyone from buying this unless you enjoy being on the phone with a service technician being bumped from hardware to wireless to software to XPS support teams.Other than that it seems like a pretty decent machine that looks sleek, works well when no issues.

I have owned several brands of laptops in all different size screens, but I have mostly stayed with Dell. I opted for all the bells and whistles on this one such as a higher resolution 1080 and the Core i7. Therefore, the configuration is higher end than the one listed here. But, basically it is the same computer. This XPS 15z is by far the best one I have had to date. I might add that I also have a MacBook Pro 15 inch. Both computers have their good points, but overall I prefer this Dell XPS.

The design is similar to the MBP, yet keeps a distinctive style. The keys on the keyboard are well spaced and the key travel works just fine and I find it easy to use. And of course, the backlit keyboard really comes in handy. I have had this feature before and love it. The screen resolution and brightness is fantastic, very sharp and clear. The speed is, well, fast. What else can I say. Everything just zips right along. The sound quality is above average for a laptop. The large touchpad is well placed and also easy to use.

I really cannot fault this computer at all. Even though nothing is perfect, I have yet to find anything I don't like. I am just not the type that will complain about the cup holders in a Lexus. That is pointless.

If you want a high end laptop, then I highly recommend this Dell XPS 15z. Give it a try and see for yourself.

Buy Dell XPS 15z XPS15z-72ELS Laptop (Elemental Silver) Now

I bought this laptop in 07/11 when it was newly launched. I must admit that the looks got me. Dont get me wrong, its a decent laptop. Sleek looks, good display, light weight and decent battery life...it had it all going for it. Until one day, out of the blue, when I got a message while starting it up "the battery has been temporarily disabled. Please turn off your computer and try it again when the unit is at operational temperature". Initially, I thought that the system might have gotten overheated, but with a surrounding temperature of

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