Lenovo U510 15.6-Inch Ultrabook

laptop had great features & looked great for a good price, ***HOWEVER*** the touch-pad was completely defective, the wireless had connectivity problems AND the screen dimming-brightening feature was also faulty, it would dim & even go completely black when I tried to brighten it and then bright when I would try to darken (or vice-versa). The cherry on top of all this trouble was Lenovo's JOKE of a "repair" depot, after spending 1.5hrs with tech support, including them remotely connecting to my machine and adjusting all the settings of the touch-pad and downloading different drivers AND waiting 10 days to get my laptop back, the laptop did the EXACT SAME THING right out of the box when I got it back. The repair depot "tech" noted on the paper that he fixed the problem by "resetting touch-pad to factory settings"??????!!!!! I called LENONO's repair depot and within 2 minutes the tech was asking me to return the laptop so they could replace the touch-pad...i said WHY DIDN'T YOU GUYS DO THAT WHEN I SENT IT BACK THE FIRSTTIME??" he replied "I'm not sure".

I have since returned the laptop back to Amazon for a full refund and purchased a new HP ENVY DV6 that is beyond meeting my expectations.

Do your homework before buying, read these reviews and learn from the rest of us.

Happy Hunting

It is one of the most beautiful laptops that are available right now. Granted the design has bee completely stolen from Apple. It has really nice hardware inside and is priced better than an equivalent mac. The only gripe I have with it is the version of windows it comes with 8. It wasn't even installed on the SSD drive. I tried contacting customer service about it, as I didn't have a WINDOWS CD included with it, just the windows 8 key on the bottom. The representative was very rude and typed super slow, they tried to sell me a recovery cd for $60 so I can reinstall windows on the SDD instead. When I requested to chat with a manager the representative got even more rude and demanded my name and telephone number. I resolved the problem using other means if you know what I mean, but this is completely unacceptable behavior. Looking at the Lenovo forums, I noticed I wasn't the only one screaming bloody murder about their support.

Again Laptop is great, but customer support is terrible, that's why 2 stars are off, I don't want to even imagine what's going to happen if I have a hardware problem with this device in the future.

Buy Lenovo U510 15.6-Inch Ultrabook Now

this laptop was my first and last lenovo

if all you want to do is park it on a desk you'll probably be fine but if you want all the portability features of a laptop skip this one!

After just 6 weeks here's what I've encountered

1. When the battery gets low the wifi shuts off and does not turn back on once plugged in/charged. The trouble-shooters tell you to "turn the wifi switch on" ... there IS NO wifi switch!!

2. After a couple of weeks the battery stopped charging up all the way it would charge up to 50% and display "plugged in, not charging" none of the power-management options included a means of shutting this off. I had to call Lenovo support they blamed it on my installing software (of course) and walked me through uninstalling the old Win 7 power management utility and downloading a Win 8 one. My u510 shipped with Win 8 ... so ... ??

3. Now that I have the new "win 8" power management utility the settings seem stuck on "max performance" no matter what I do so I fly through my "5 hour" battery in under 2.75 hours. Lenovo tech support has no solution for this

4. It took 3 phone-calls and a slew of e-mails to the Lenovo extended warranty department to get them to give me my full 2 year extended warranty ... they kept setting the expiration date of my warranty to nearly 3 months BEFORE I even purchased the laptop!! I eventually got this fixed but why was this even ever an issue??

5. There is an extremely LOUD low battery beep that starts beeping ever 3 or so seconds once the battery is down to 10%. THERE IS NO WAY TO SHUT THIS OFF!!! Not in windows, not in BIOS ... you're stuck with this laptop making this obnoxious racket. And so helpful even if you close the lid it keeps beeping. You have to actually shut it down to make the beeping stop. Lenovo tech support just says "we can't do anything about that".

So to sum up This laptop is ...

not particularly fast

not particularly well priced

not particularly well made

not at all a good laptop for mobile tech workers using public spaces (coffee shops, libraries) or possibly going to drain the battery in front of clients

I've been using laptops since 94 and have used Toshibas, HP's, Dells and have never had any of these issues on any of those brands.

bottom line: the Lenovo u510 is the MOST INCONVENIENT laptop I have ever owned! I would return it in a heart beat ... pity I didn't know lenovo only gives you 3 weeks to evaluate their laptops

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Hi Friends I am writing a review about my recent purchase Lenovo Ideapad u510. Looks stylish, over all good design. I have to say about wifi problem for first use, spent some time surfing internet to find the solution, after installing latest driver which i downloaded manually from intel website() it worked fine though.

Over all good looking and good laptop for this price.But ultrabook is just a little heavy which can be ignored.

I will recommend this product. Good one for this price.

Update--called lenovo customer care and they did troubleshooting with the over sensitive track pad settings, now its working fine.

Want Lenovo U510 15.6-Inch Ultrabook Discount?

I tried two models of this laptop one with ELAN touchpad and one with Synaptic. Synaptic one was kind of OK, but the ELAN one was horrible. I don't know why Lenovo won't recall this product instead of letting customers buy, return and give a very bad review. This laptop is is useless with this touchpad (otherwise a nice pick). Hope they do something seriously about the touch pad.