I am a college student. I don't have a lot of money to continuesly by products to make a device work. I also have finals coming up and need a laptop, so I don't have time to replace products that I did not buy because a seller did not give me what I did buy in the first place.
I am completely unhappy. I wish I could give them negitive 5 stars.When the motherboard crashed on my old laptop this new one was recieved overnite. My only complaint was that the software advertised was NOT what was preloaded. Amazon offered to take it back and replace it but since it was for College that was not possible without getting behind in classes.Out of the box we had trouble with Windows 7 which was the program that was advertised to be installed. We had to reboot Windows and start over. The service was just O.K. after calling three times I finally Emailed and got action. I recomend the computer but not the sales agent it was purchased from.I purchased this dell with the understanding it had windows 7. It did not. Has Windows XP. Please redo ad for this.
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