But worsethe cheap top lid /plastic cover cracked at the hinges and it won't stay open and the crack gets progressively worse, making it unusable. Apparently this is a known defect with this model do a search and you'll find all sorts of user boards with complaints.
The 'net is full of ads for replacement parts ( another giveaway of a known problem) The replacement lid cover is $49 and the front bezel around the screen another $30. Plus labor to install.I ordered the above laptaop from Amazon and received from Ecom Electronics. This product did not have an I.D. number and I did not receive a certificate of authenticity with the 25 digit number. I was concerned that I did not receive a new laptop and was also unable to complete the set up procedure. I called Ecom Electronics and was referred to Dell to solve the problem. This afternoon I received another call Ecom Electronics assuring me that I did receive a new laptop and he was also checking with me to be sure that the problem was solved and was offering to assist further if needed. All is well and I would recommend this company.I bought my first DELL laptop a few months before this one.The first 1 needed a motherboard so the technician advised that its better to purchase another one so i did only to realize that i had to get a new battery within a few months. Its rather heavy to travel with and the speakers play very low. I would definitely not recommend this for music loversDO NOT BUY DELL PRODUCTS. They have horrible customer service. They lie to you, you spend countless hours on the phone with them not getting any results, you talk to people who barely speak English. DO NOT BUY DELL PRODUCTS.I have had this computer for 1 year 3 months. I just bought another one. Toshiba.
I am hard on my computer, but I do not think that hard. Battery life was horrible and expensive. Do your homework before choosing your next computer.
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