HP G72-b60us 17.3-Inch Laptop PC - Up to 5 Hours of Battery Life (Biscotti)

My desktop fried after 4 years, and decided to look into this 17" HP laptop.It's been 2 months since purchase and each time I log in, I pat myself on the back for making such a good choice.Great screen size,not too heavy,and powerful enough unless your head over heels into gaming. The case is classy,the screen is clear & sharp,and the Intel I-series processor is fast,really fast. If you are thinking about a laptop,do not overlook this one.

I purchased this product at Staples after doing a little research on it and finding out that it had all that I need, 1. a large hard dive (500 gb is plenty for me), 2. 17.3" screen, 3. Windows 7, and the price wasn't bad either. I've been using mine for about 4 days now and I really do love it. It easily connects to wifi without problems, and for the most part once I insert a device into the usb port it automatically downloads the software, so I don't have to go onto various websites looking for downloads. I also like the fingerprint resistant surface, and the quick tab keys located at the top of the keyboard, which allow me to change the volume, or the brightness level of the screen. The numeric keyboard to the right, and the full sized keyboard is a plus as well.

Cons:

The touchpad. I don't really care for it. It's design is flawed in my opinion, so I am using an external one.

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Saw a good deal at Stapples last week and decided to purchase this laptop. Not really computer savy but tend to purchase lots of technology and have owned several pcs for work projects including Apple products. As a basic user who tends to search for jobs, read the news online, load pictures, and occassionally download music, this pc has been effective so far. The only annoyance is the mouse pad area which requires a bit of pressure to left/right click things. This laptop seems to be a test run for style because I don't think that mouse pad is effective even though it looks simple. A minor issue in my opinion so just take it as a finger work out. It's also very quiet and the music sounds ok once tweeked a bit. If I could rate it 4 1/2 stars (decent price with the discount at purchase plus the mail in rebate, screen size, memory, but the mouse pad and the starter programs could be better) I would but 5 for the basic user, college student, or the older adult I think you will be pleased.

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Unfortunately, all of the wonderful aspects of the laptop do not make up for the problems. The screen is gorgeous, the colors are lovely, the price is right for an array of excellent features. I dearly love my little guy, but he is no longer reliable (this matters to me because I use it for work and running statistical models). There is an electrical problem which forces the computer to randomly shut down (other customers have been told it is related to over heating). After looking up multiple potential ways to fix, I became aware the there are a LOT of people with HP laptops (a multitude of different HP laptops) that all have the same set of problems, including faulty/easy to break powercords. That is all well and good, expected as no computer is perfect. I also have a macbook and have had problems with it over the years, but Apple has had, by and large, amazing customer support. HP on the other hand is the most awful, deviant company I have ever spoken to. After your 1 year warranty is up, they refuse to even talk to you. Unless you pay them an inordinate sum of money. Companies that do not stand by their products and repeatedly issue products with similar problems are dishonest and I will no longer be an HP customer after this. HP, you have let us down.

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To begin, I have owned this laptop for two months. I needed a replacement laptop for a Dell Inspiron 1721 (AMD Dual Core 1.9ghz), which stopped working and wouldn't boot up. I needed a 17" because it is my "desktop" and my eyesight is not that good. To say I got a great laptop is not doing this PC justice. My Dell literally used to take 10 minutes to boot up. This takes 15 seconds to get to the login page and 50 seconds to boot up completely. I loaded the exact same software I had on my Dell. This is very fast. Another problem I had with my Dell was overheating. When I took the Dell apart, there was dust accumulation so thick that there was 70% occlusion. This HP has been running 27 degrees Celsius on standard apps/web-surfing and about 35 degrees Celsius on movies and game-play(using speed fan temperature monitor). The fan rarely comes on and runs cool to touch. It is incredibly light in comparison and the best feature is the HDMI (the Dell was missing HDMI). I hook up the HDMI to my 32" Toshiba Regza constantly to watch HD content and the transition is smooth and flawless. Color comparisons are superb with no clarity loss. The smudge-proof surface is nicely textured and--once you get used to it--the scroll features (vertical and horizontal) are not an issue. One cool feature is the Synaptics Pointing Device. With this enabled, I can use my mouse pad in fast-scroll and pinch/expand mode...big plus. The one problem (small) is that the space bar--when tapped a bit to the right of center--does not always work. I sometimes have to go back and place spaces between words (thank goodness for spell check!). Overall, my happiness level is high with this laptop. Several reviewers spoke of poor customer service. I can't speak to this, but the new norm is "poor" unless you're dealing with Apple. In my humble 30+ years of technology experience, companies come and go, customer service comes and goes. You take the good with the bad and learn from mistakes. That's why I DIDN'T choose a Dell (this time).