Dell Inspiron i14z-6001sLV 14-Inch Ultrabook

The sound goes in & out intermittently, regardless of the program(s) being used and there's a constant static sound that is audible all the time. They have replaced the speakers twice, the motherboard, the mic & camera and things still work horribly

Even with 40+hours online & phone with software tech support, has not helped the situation and dell initially refused to authorize a replacement even though they themslves cannot find a solution. After much wailing & gnashing of teeth and more than a month + of conversations, a new laptop was just sent.

I am fourteen and my first laptop broke and i desperately needed one for school so my mom and I decided on this one. This laptop is extremely durable for an ultrabook and backpack light. Here are some pros and cons:

Pros:

awesome sound quality (rather loud and clear)

very light for what it can do

amazing battery life (1-2 school days)

wakes in a "flash" not as fast as they said when you have a lock on it but still really fast

well built

Cons:

slight keyboard warp

cover material picks up fingerprints

very slight separation on the top screen corners

slow auto wifi connect

overall i would buy this

(from dell.com though it's cheaper)

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I was worried when I bought this laptop, because a lot of reviewers noted the problem of booting the second time; the first time after setup. I really like the design, so I took a chance.

Unfortunately, mine wouldn't boot after the initial setup, either. I called tech support. They answered the phone quickly, on Christmas Day, no less. It took 5 minutes to fix the problem. Here's what they had me do.

I unplugged from the power cord and (didn't have to shut down since the computer was already shut down). I held the power button down. That's it! Ok, I held it for about 35 seconds, and that fixed it.

Lets review, I held the power button down for 35 seconds. Done.

While I held the button, the power did come on, but it almost immediately went off again. I just kept holding the button. After this, I pushed the power button quickly, as I normally would, and the computer booted normally, and has ever since.

Done.

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I took this computer (from a different retailer) due to some pros, mainly a lightweight laptop with a built-in DVD player/burner, which was important to me.

The screen was not bad, even though I would love to see better quality and resolution (IPS 900p).

The deal breaker that made this unacceptable to me is the lack of Page up, Page down, Home & End keys. I keep using those on a daily basis, and now they're all hidden under another key and can only be used with the combination of the FN key. I was unable to use it.

And it's not that there is no more room, it's not a tiny 11" ultra-portable, there is more than enough room! It's beyond me why the Dell took such an approach.

Add to that just 2 USB ports, and a few more minor cons, I just returned it and exchanged it for an Acer.

Too bad, because it could have been my dream laptop.

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It meets my expectations. It's fast, light and cheap.

I use it for working and studying. It's a great notebook.

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