Dell XPS XPS13-2501sLV 13-Inch Ultrabook

I have updated the USB drivers and I have no problems with this machine.

My wife who owns a Mac Air, commented that she likes the keyboard better than her Mac!

I would certainly recommend this to anyone looking for a laptop replacement or for an alternative to a tablet. I looked at several but felt that needing to add a keyboard for work was a little too much.

The battery life is excellent and after getting used to the Win 8 operating system.

If you need a light, powerful ultrabook, give this a look and good luck finding these with this type of configuration.

Have no issues with this product outside of the 3.0 USB hub not working on the first OR second ultrabooks.

I received this nice machine as ordered opened the box boot up and so far so good. Win 8 is actually a nice system but.... upon connecting a 16G thumb drive to load some data, no prompt from the computer that a device had been connected.

Contacted Dell support. They attempted to fix the software remotely with did not solve the problem.

I was informed that Dell would send a replacement via overnight shipping. This did come as promised.

Attached my USB devices.........nothing.

USB Hub was not functioning.

Have been informed that I will get a full refund which will show up in two billing cycles (?!).

So far, I have no complaints regarding Dell service. Their hardware? Well, I'm sure you know the answer to that. Don't want to go to Apple, but.........

I gave a three star rating because it is a nice machine but with usb connections not working maybe I should give it a lower rating.

After several months it's time to update my review.

I have had the mother board, daughter board and ubs hubs replaced TWICE!

The ubs hub on the left side still does not work and today the hard drive crashed!!

I have followed Dell's instructions, have had 2 service techs try to resolve the issue to no resolution.

I have spent the better part of two hours speaking to Dell support, getting bumped back and forth and told that my machine cannot be replaced even though I have purchased a 1 yr warranty !

I will tell anyone looking at purchasing this computer DON'T DO IT!!!! No wonder this company is falling apart.

I should have purchased an APPLE!!

My rating would be a negative number if it were possible.

I bought a 13" Dell XPS Ultrabook in February (2013) to replace another, older Dell laptop. From the first day there were problems drops internet, active window loses focus, USB ports don't work, etc.

To date, I've spent +20 hours on the phone with Dell support and with technicians who came to the house, first to replace the touchpad, then the motherboard and touchpad (on the first computer). Finally I found someone in corporate and complained enough to get a replacement. Unfortunately, this one is just as bad... and actually has more problems, including: left side USB port doesn't work, requires multiple reboots to actually start, drops internet connection regularly, back lit keyboard ambient sensor issues (active window loses focus).

I would very strongly urge anyone looking at a Dell product to look elsewhere.

I am a small business owner who has bought a lot of computers from Dell, both desktops and laptops and I have never experienced anything as bad as this. I'm done with Dell support and Dell products. Service is a joke and the hardware simply doesn't work as advertised. They are selling half finished products. I will keep trying to use this one and then I'll replace it with a laptop from another company.

Buy Dell XPS XPS13-2501sLV 13-Inch Ultrabook Now

I purchased my XPS13 in December 2012.

THE GOOD. The size is tterrific, the screen is great, the I7 processor is outstanding.

THS BAD. The keyboard is horrible. Do you see all tthe double spaces and duplicate lettters? That's not poor typing skills that's keyboard bouunce. You better have a greatt editor, otherwise what you write is going to look like tthis. The touchpad is unusable. When youu push the right button, it also acttuates the left button, and yyour screen goes nuts for 5 minutes. I had to buuy a USB mouse to use the lapttop at all.

In short, not the best $2000 I've ever spent. Until Dell figures out what's wrong and fixes it, I'd recommend to buy sometthing else.

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This would be an AWESOME laptop if it would boot up. I was super excited to get this on Christmas morning. Turned it on and went through the typical set up. The dell diagnostic software advised that there were several updates that needed to be done so I let it do its thing. The BIOS update finished and said SUCCESSFUL and it rebooted. It hasn't booted up since then. I just get a black screen. No POST. I called Dell and spent 1 hour and 54 minutes on the phone with a tech support person. In the end, he proceeded in trying to convince me that Windows 8 needed to be reloaded and that he would send out a disk. This laptop doesn't have a disk drive. So then he told me that they would replace the motherboard. This is not a good resolution. It's brand new and cost me over $1400. I don't think I want to have anyone tearing into it and replacing parts already. So the tech took my number and said he'd need to speak to a manager and that he would call me back in 1 to 2 hours. I'm still waiting. No call. I realize it's Christmas day but they too should realize that this was a gift and I feel very badly that it isn't working. Kinda spoils the excitement of Christmas.

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I bought this laptop for my brother, and he loves it because it is incredibly fast. It "thinks" faster than he does. =)

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