Now for actual use: I have been using it for a few weeks now. First off like another review indicates there was (ZERO) software, free or trial that had to be uninstalled like EVERY other laptop I have ever dealt with. That was VERY nice. I did not know at time of purchase that this unit had (2) hard drives running in a Raid O. Interesting. The access to the drives and Memory is very easy from the bottom unlike a lot of other laptops. It appears the multiple cooling fans are easy to get to and clean when required.
Even with the dual Raid O hard drive THIS laptop appears to boot up a bit slower than the VAIO. I think this has something to do with the Alienware face recognition and other ALienware related esthetics. I am sure this can be all uninstalled or deactivated. Not a huge deal at the moment but I thought I should mention it. Face recognition is very annoying until it gets to know you. Still may be quicker to just type in your password. A very unique feature any way you look at it.(no pun intended) There has been no issues installing any of my drivers to external devices I use.
This will be my short list of complaints:
The SONY has a better screen. no doubt. Plus a blueray player.
Matte Black looks really cool as long as you keep it clean. It seems to attract dust like a magnet and it shows bad.
The actual height of the keyboard is about an inch higher than what I am used to so I had to readjust my office chair to type comfortably.
After the newness of the pretty lights begins to become normal one might wonder if they may be an issue in the future. Also the machine has more of a kids look (not sure it would fit in to an office environment). I do miss the thin elegance of the SONY. This is a VERY heavy laptop. Even though I never take my big laptop with me anywhere (I have a netbook for that) this laptop is VERY bulky and appears to weigh twice that of the SONY.
I think if SONY would have offered some of the features found on the M17 I would be still using the SONY at 2/3s the price.
Bottom line: If you can afford this expensive laptop. Give it a try. Buying from Amazon I had it on my door step the day after ordering it.....NICE!!! Amazon return policy: THE BEST!!! I don't think I would have tried this laptop if Amazon did not offer it.
I hope this helps potential M17 customers make a decision.This unit is amazing. Upon arrival my unit had a bad secondary 5870M GPU. I called Amazon up at 2AM Alaska time and the CSA overnighted me another unit that works perfectly.
I'm not going to rave about all the specifics because if your here reading this then you're already an enthusiast. This configured laptop retails for 2500.00 at Alienware/Dell website.
I am really impressed with my new M17x, more so with Amazon Customer Service.
Thank You Amazon!!!
Buy Alienware m17x10-1847DSB 17‐Inch Gaming Laptop (Space Black) Now
Holy Cow!!! This retails on Dell's website same specs for $2,400 less shipping. I740QM fully upgradeable as well as the whole laptop is upgradeable. However where does this need upgrading maybe the processor? I mean c'mon dual GPU's both being the high end ATI 5870's. No computer at this price point to include the ASUS G73JW A1 can compete with this beast.. Awesome computer with awesome potential. Also the M17X doesn't come loaded with bloatware like ASUS. I was an ASUS G73JH owner, still have it and yet it took a lot of time cleaning up the factory sent laptop from ASUS. I ordered this with beast with next day shipping and it arrived just as advertised. Awesome computer so far.. You can't beat the price for these specs and the Alienware brand name.Read Best Reviews of Alienware m17x10-1847DSB 17‐Inch Gaming Laptop (Space Black) Here
Others have shown that this laptop ships with a huge under-powered AC cable. Has trouble playing high quality movies on battery.Have experienced several catastrophic crashes (neon colored lines and blocks on screen, simply shut off without warning and wouldn't start without removing battery, etc).
When it works, it works great.
AlienFX (keyboard lights etc) continue to be glitchy with this model, as others.
Built-in touchpad is horrible, non-responsive and over-sensitive. I'd rather use a trackball, and I despise those. Touch-sensitive controls for disc ejection, audio, wi-fi, etc are difficult to get to work, requiring practice and coming up with your own method. When pressing keys, sometimes the adjacent key will grab your finger.
On the plus side, the hinges are pretty strong, as is the case. Engraved nameplate on the bottom was nice, wore it off in short order though.
I've heard a lot of people have overheating issues with this one, but it stays pretty cool for me.
It's a nice computer, but with all of the problems $2000 is way too much.
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And it has dual 5870's in it. That means it is in crossfire mode. Don't believe the tool that says it isn't. This is a great price on the computer!!!!!!!!!!!!
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