There is a problem with the left mouse button. It clicks fine, but I have to press and hold to get it to work. Its annoying so I contacted technical support. I've heard A LOT of bad things about Dell support, so I was dreading it. However, the agent was very nice. She said it sounded just like an alignment problem. Normally they have you send the laptop in and fix it and then send it back. However she said since the laptop is brand new, she would ship the parts to a technician in my area and have him come to my home and fix the laptop there. That way I dont have to be without it. I didnt even have to ask for that :) As long as dell follows through with that, I'm very happy with the support. I got to talk to someone within a minute and got my problem handled in just a couple minutes. She also noticed my registration hadnt gone through properly and fixed that for my right then.
edit**
only been a couple days and the technician has fixed the touchpad. Very happy with dell service :)I needed this for a business trip and it arrived 4 days before I was scheduled to leave. Upon opening the laptop I noticed it had a pixel that was bright white on the screen. I called Amazon and they amazingly sent me a new laptop 2 days later just in time for my trip!! GREAT customer service Amazon, thank you! The Dell laptop is awesome as well! I've never had a problem with Dell, I call them die hards! always works no matter what! Love love love my new Dell!
Buy Dell Inspiron 15R i15RM-4634SLV 15.6-Inch Laptop (Moon Silver) Now
I am completely satisfied with this laptop. Everything was up and running, updates installed automatically, and without a hiccup. The jury is still out on Windows 8 so far, but the computer itself is a winner. I made a good choice in picking this one.Read Best Reviews of Dell Inspiron 15R i15RM-4634SLV 15.6-Inch Laptop (Moon Silver) Here
A product that a busy executive can rely on! Although it is not exactly light weight, it is manageable to carry around.Want Dell Inspiron 15R i15RM-4634SLV 15.6-Inch Laptop (Moon Silver) Discount?
I don't own a laptop. But this one looks cool. To bad for me I don't have monney to buy it!!!!!!!!
0 comments:
Post a Comment