A short while ago I purchased an Apple MacBook Pro A1286 from rbuska. I received the item expeditiously, however due to the description lacking some information, the this particular computer did not suit my needs as I do a great deal of research and needed something more powerful and with many more technical tools built in to the computer, hence I had to return it.I am writing not about the item, as it arrived in pristine condition as well in perfect working order. I am however writing with regards to "rubshka" and the service he provided. I have never written a review before, let alone a "five star" for service. I am compelled to do so now.
This gentleman was highly concern regarding that my purchase met my needs and was quite supportive when told it had not due to my research. He took it upon himself to go the extra mile to assure that my needs were taken care of even through I had to return the computer. He searched out for me other venues as to assure that I may find what I needed. (even though it was not through his company). He e-mailed me several times regarding his findings and I eventually purchased one as a result of his recommendation from another vendor. This does not happen in the real world very often. His unique and concerned "customer care"manner, professionalism, understanding and compassion went well beyond the usual from my perspective. I would be most happy to do business with this gentleman again. I can assure you, he would be treating all his customers in the same manner. I am quite impressed in the quality of care. "five stars" plus for him!
0 comments:
Post a Comment